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Spaces… a boutique furniture hire company run by a bunch of passionate people with a tonne of experience in the events industry. We got bored of seeing the same old furniture at conferences, exhibitions, and award ceremonies, so we thought it was about time that event professionals were offered something more interesting.

The collection includes chairs, tables, sideboards, sofas and lights that add a special touch to a wedding, charity lunch or an event organised by a distinguished event planner. Outside events are also on our radar – deck chairs, bistro sets, parasols and the must-have flamingo lounger will help any party get going. Whatever our clients choose and however they use it, that piece of furniture will raise the ‘style’ bar and enrich the entire experience for the user and those who witness it.

The team are driven by a desire to provide event furniture hire that doesn’t compromise on either form or function and we also take a lot of pride in recruiting the best talent.

Sales Account Manager

The candidate we are looking for

We’re a new but ambitious company and are looking for a Sales Account Manager who can bring their confidence and organisational experience to the team. To be successful, you should have good time management and be able to demonstrate excellent interpersonal, communication, and customer service skills whilst understanding commercial and sales terminology. We are big on process, so we also need this person to be able to manage client accounts from enquiry to completion with consistency and the quality of service delivery expected at all levels in the company.

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Main Duties & Responsibilities

  • Answering customer enquiries and scheduling meetings both phone & on line
  • Compiling/ providing lists of sales leads and inputting into CRM system
  • Recording sales trends and develop sales strategies
  • Support, source and complete administrative tasks
  • Collate relevant information and send proposals to clients
  • Update and populate sales collateral
  • Compile contract and proposal documentation
  • Managing profit & loss on projects
  • Undertake telesales calls for new business leads and recording on CRM system
  • Manage and develop the client accounts
  • Liaison with internal departments
  • Managing set personal targets
  • Attend and participate in sales, new business & company meetings
  • Attend networking & trade events when required

Professional experience and skills

To be successful in this role, you should exhibit a minimum of 3 years experience in a sales support account manager capacity. Be process driven, controlled under pressure and importantly a team player for the delivery of a very demanding events sector. The ability to multi-task is essential and ideally will have client facing account management experience to build and maintain highly effective  working relationships with a range of people, both internally and externally.

In general, you should have:

  • 3 years sales support/account manager experience, ideally in the events or furniture industry
  • Proficiency in MS Office
  • Knowledge of working with CRM systems
  • Excellent verbal and written communication skills
  • Experience in administration and high-volume office work
  • Strong analytical, organisational, and time management skills
  • Excellent team working, motivational, interpersonal, communication and customer service skills
  • The ability to multitask and quickly switch your focus
  • An understanding of sales principles and customer service practices
  • Be organised, ability to prioritise tasks, communicate progress and meet deadlines
  • Effectively take direction and work both collaboratively and autonomously

As the business grows, we will continue to evolve the benefits that we offer to our people at Spaces.
Here is a snapshot of the current package.

Here is a snapshot of the package:

  • 25 days holiday plus bank holidays (3 days to be taken at Christmas break for company shut down)
  • Company Pension scheme
  • Death In service scheme Is applicable after successful completion of probation period*
  • Fitness & Wellbeing benefits**
  • Company Health Care
  • Car allowance
  • Commission scheme
  • Role reports to the Strategic Account Director
  • Office location – Ongar, Essex
  • Role is Permanent
*Death In service scheme Is applicable after successful completion of probation period
**Fitness and wellbeing membership to companies selected provider and Is applicable after successful completion of probation period

Personal Attributes:

  • Self-Driven Individual
  • Adaptable and thrives with variety and change
  • Self-starting, reliable and dependable
  • Inquisitive mindset
  • Honest and trustworthy
  • Persistent and hard-working
  • Open to feedback and ideas
  • Clear communicator
  • Sense of humour
  • Quicker learner
  • Determination
  • Extremely motivated
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